Order & Return Policy

Thank you for visiting the BuzzAldrin.com Store, where we offer an exclusive selection of Buzz Aldrin. You can order from our store anytime. When you make a purchase, you will not be charged until your order actually ships. Note: All prices are in U.S. Dollars.

AVAILIBILITY

As a general rule, products are always in stock. From time to time, however, we may experience a surge of purchases for a particular item, which causes the item to be placed on backorder. In most cases, the detailed view of the product on the store page will indicate whether it is in stock or on backorder. You will be notified by email as to when you can expect to receive any product on backorder. Once the product is back in stock, it will be immediately shipped to you.

SHIPPING AND DELIVERY INFORMATION

Merchandise that is in stock typically ships within 24-48 hours of an order being placed, and generally takes 5-10 business days for shipping within the United States.

RETURN POLICY

Within 30 days of purchase, you may return or exchange products purchased on our online store, under the following conditions:

The item(s) are in new and unused condition, with original packaging and accessories.
Video products (DVDs) and music products (CDs) must be unopened to be returned. ALL autographed memorabilia items are NOT eligible for a return, exchange or refund (unless damaged in shipping), and is considered a final sale.

Please include the reason for your return or exchange, and mail to:
Buzz Aldrin Store Return Department
11901 Santa Monica Blvd. Suite 496
Los Angeles, CA 90025

Once received, we will process your return for a refund or exchange within 15 business days.